Cisco Systems
Cisco Finesse v.11.x for Cisco Unified Contact Center Enterprise - Media Only

Availability: 9999 in stock


Availability: 9999 in stock

Detailed description

Business - PC

Technical Specifications

General Information
ManufacturerCisco Systems, IncManufacturer Part NumberCCEH-FINESSE11X-K9Manufacturer Website Address NameCiscoProduct NameFinesse v.11.x for Cisco Unified Contact Center EnterpriseMarketing Information

Next-Generation Collaborative Customer Care

Cisco Finesse is a next-generation agent and supervisor desktop designed to provide a collaborative experience for the various communities that interact with your customer service organization. It helps improve the customer experience while offering a user-centric design to enhance customer care representative satisfaction as well.

For IT professionals, Cisco Finesse offers transparent integration with Cisco Collaboration portfolio. It is standards compliant, and offers low cost of customization of the agent and supervisor desktops.

Product TypeSoftware
Product Information
Software Main TypeBusiness & OfficeSoftware Sub TypeBusinessSoftware NameCisco Finesse v.11.x for Cisco Unified Contact Center EnterprisePlatform SupportedPC
License Information
License TypeMedia Only