CCX10AQMMEDKITK9

Cisco Systems
Cisco Unified Contact Center Express v.10.0 Advanced Quality Manager - Media Only
MPN: CCX10AQMMEDKITK9
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$100.00

Availability: 9999 in stock

$100.00

Availability: 9999 in stock

Featured description

Cisco Unified Contact Center Express v.10.0 Advanced Quality Manager - Media Only - IP Telephony

Detailed description

IP Telephony

Technical Specifications

General Information
ManufacturerCisco Systems, IncManufacturer Part NumberCCX10AQMMEDKITK9Manufacturer Website Addresshttp://www.cisco.comBrand NameCiscoProduct NameUnified Contact Center Express v.10.0 Advanced Quality ManagerMarketing InformationCisco® Unified Contact Center Express (Unified CCX) meets the needs of midmarket and enterprise branch offices or companies that need easy-to-deploy, easy-to-use, secure, virtual, highly available, and sophisticated customer interaction management for up to 400 agents.

Cisco Unified Contact Center Express supports powerful, agent-based service as well as fully integrated self-service applications resulting in reduced business costs and improved customer response. The solution provides a sophisticated automatic call distributor (ACD), interactive voice response (IVR), computer telephony integration (CTI), and agent and desktop services as well as offering the flexibility to scale to larger, more demanding environments. Cisco Unified Contact Center Express ensures your business rules for inbound and outbound voice, email, web chat, and customer interaction management help deliver each contact to the right agent the first time.

Cisco Unified Contact Center Express is available in three packages: Standard, Enhanced, and Premium, to better match product functions with your customer contact interaction management requirements. The Cisco Unified CCX solution is tightly integrated with Cisco Unified Communications Manager and Cisco Business Edition 6000 (BE 6000).Product TypeSoftware
Product Information
Software Main TypeNetwork & CommunicationSoftware Sub TypeIP TelephonySoftware NameUnified Contact Center Express v.10.0 Advanced Quality Manager
License Information
License TypeMedia Only